All services concerning our public seminar courses are subject to these “General Terms and conditions” (GTC). Our GTC apply exclusively. Terms and conditions differing from ours will not be acknowledged unless we have expressed written consent.

Registration and conclusion of contract
As the number of participants is limited, we will consider the registrations in order of receipt. Your details will be electronically saved for internal purposes.You can register via the internet or also by telephone. You will immediately receive confirmation of registration (date of conclusion of the contract).

Cancellations and right of revocation 
You max revoke your registration without any cost up to 6 weeks days before the event. Should you cancel your registration later than that (not including the first day of seminar) or if you fail to attend the seminar, the seminar fee is payable in full. This does, of course, not apply if you name a substitute participant. We reserve the right to cancel the seminar up to one week before the scheduled date due to organizational reasons (e.g. if the minimum number of participants for the respective seminar is not reached or sudden absence due to illness of the course leader). If we cancel the seminar, you may cancel your attendance within two weeks or select another venue. Further claims are excluded.

The fees for attending our public seminars are due immediately and prior to the beginning of the seminar. If you only attend our seminars temporarily, you are not entitled to a reduction of the seminar fee.

Subject to alterations
Our seminar is constantly updated. You will find all information daily updated on our website. We reserve the right to make necessary adaptations or changes in regard to content and methods of our seminar, as far as they do not essentially alter the overall nature of the respective seminar. We reserve the right to alter dates and venues within the scope of organizational changes.

We reserve all rights, also those regarding the translation, the reprinting and the reproduction of training materials or parts thereof. It is not permitted to reproduce, process, copy, distribute or publish any parts of training materials in any form – not even excerpts – in particular by using electronic systems without our written approval – not even for purposes of training design.

Our seminar is designed in such a way that an attentive participant is able to achieve the seminar’s goals. However, we are not responsible for training success. Claim for damages can only be acknowledged by us if there is proof of intent or gross negligence. In case of gross negligence and in absence of a condition for which we have provided a guarantee, our liability is limited to foreseeable damage which should have been avoided through the breach of duty or the guarantee. The above-mentioned limitation of liability does not apply to liability for personal injuries and to liability according to the product liability law. We reserve the right to object to contributory negligence. All claims for damages or compensation of wasted expenditure become time-barred within a year in case of contractual as well as non-contractual liability, except in cases of intent or personal injuries, after knowledge of the basis for claim. The statutory limitation arises two years after the accrual of reason of claim.

Registered trademarks
We cannot take any responsibility for the fact that the mentioned products, procedures or other names are free of property rights of third parties.

Privacy Statement
Your information is used solely for purposes of planning and conducting the seminar. We will not sell, rent or make personal data available in any way. To receive our E-mail newsletter, we require a valid E-mail address, which you can send us via E-mail, and/or which we receive when signing up for a seminar and/or at the registration for the negotiation advice sheet. For the E-mail newsletter, it may be necessary that we disclose your information to external service providers exclusively for purposes of data processing. The storage and use of your E-mail address can be revoked at any time by clicking the unsubscribe link that is on the footer of each newsletter or via E-Mail office(AT) ’Cookies’ are stored on the hard drive of your computer to help you navigate our website. These cookies do not store any data. Of course, you may use our online service without cookies. You can set your browser so that it notifies you when cookies are being used or may generally refuse cookies.

For the contractual relationship and its implementation, the law of the Republic of Germany is solely applicable. This choice of law applies also to consumer contracts, as long as it does not conflict with Article 29 of the Introductory Law of the German Civil Code (Art. 29 EGBGB).